Delivery, Refund & Cancellation Policy

Introduction

This Delivery, Refund, and Cancellation Policy applies to all digital services and purchases made through the Whatsevr mobile application ("Whatsevr", "App", "Platform"), operated by Whatsevrsocialx Pvt. Ltd. By using the App and making any purchase, you agree to this Policy.

Delivery of Digital Services

• Whatsevr is a social networking and communication platform that enables users to interact through chat, voice calls, video calls, and other digital features.
• All purchases made on Whatsevr, including wallet recharges, coins, premium features, or other digital services, are delivered electronically.
• Once a payment is successfully processed through an authorized payment gateway or Google Play Billing (where applicable), the purchased digital credits or services are generally credited instantly to the user's account.
• In rare cases involving technical issues, delivery may be delayed. If purchased credits or services are not received within a reasonable time, users should contact our support team.

Refund Policy

All purchases of digital products, wallet recharges, coins, subscriptions, and premium services on Whatsevr are final and non-refundable once successfully credited to the user's account.

Refunds will only be considered under the following circumstances:

• Duplicate payment for the same transaction.
• Payment was successfully debited, but the purchased credits or services were not delivered due to a verified technical issue.
• An error caused directly by Whatsevr or its authorized payment processor.

Refund requests must be submitted within 48 hours of the transaction by contacting our support team at support@whatsevr.com.

Whatsevr reserves the right to investigate all refund requests before making a decision. Approved refunds will be processed through the original payment method wherever possible.

Cancellation Policy

• Since Whatsevr primarily provides instant digital services, wallet recharges, coins, and premium features cannot be cancelled once the transaction has been completed.
• Users may discontinue using the App or cancel any recurring subscription (if applicable) before the next billing cycle to avoid future charges.
• Cancellation of a subscription does not entitle the user to a refund for the current billing period.

Third-Party Payment Services

Payments on Whatsevr are securely processed through authorized third-party payment gateways and/or Google Play Billing, where applicable.

Users are also subject to the terms and conditions of the respective payment provider.

Modifications

Whatsevr reserves the right to modify this Delivery, Refund, and Cancellation Policy at any time. Updated versions will be published on the App and/or official website. Continued use of the Platform after any modification constitutes acceptance of the revised Policy.

Governing Law

This Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the competent courts in Agra, Uttar Pradesh, India.